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Support and Contributions

This document provides information about getting help and contributing to the MOSA SDK.

Support​

Contact Support​

For technical support, feature requests, or bug reports:

  • Email: support@mosa.to (contact MOSA for actual support email)
  • Issue Tracker: Contact MOSA for access to issue tracker

Support Scope​

Support covers:

  • SDK integration help
  • Bug reports
  • Feature requests
  • Documentation questions
  • Troubleshooting assistance

Bug Reports​

When reporting bugs, please include:

  1. SDK Version: Version of SDK you're using
  2. Platform: Android, iOS, or Flutter
  3. Device: Device model and OS version
  4. Steps to Reproduce: Clear steps to reproduce the issue
  5. Expected Behavior: What should happen
  6. Actual Behavior: What actually happens
  7. Logs: Relevant SDK logs (with sensitive data removed)
  8. Code Sample: Minimal code sample that reproduces the issue

Feature Requests​

We welcome feature requests! When submitting:

  1. Description: Clear description of the feature
  2. Use Case: Why this feature is needed
  3. Proposed Solution: How you envision it working
  4. Alternatives: Alternative solutions you've considered

Feedback​

We value your feedback! Please share:

  • What's working well
  • What could be improved
  • Documentation suggestions
  • Example use cases

Next Steps​


For technical questions, contact support through the channels above.